Hardware, Macs, installation and unlocking

Answers to some of the commonly asked questions about Stop Motion Pro

I am having problems with my serial number or unlock code... help!
1. Are you using the right numbers and letters?  This may seem obvious, but worth checking closely.  Try and use copy+paste to minimize errors. 2. Have you...
Sun, 23 Nov, 2014 at 8:38 AM
How can I get a fast and accurate response to my support question?
If you have purchased a copy of Stop Motion Pro, please tell us: Which version you own. Your serial number. The name and email address used when the s...
Fri, 3 Oct, 2014 at 3:18 AM
What hardware do I need to run Stop Motion Pro?
Windows Computer system recommendation: Windows XP, Vista,  Win 7 and Win 8 2 + Ghz CPU 2 GB + meg RAM 20 Gig hard drive space Stop Motion Pro can work o...
Sun, 23 Nov, 2014 at 8:41 AM
I have changed or upgraded my computer - what do I do?
We understand and expect that from time to time you will want to upgrade your system or purchase a new PC.  Of course you are able to switch your license be...
Sun, 23 Nov, 2014 at 8:43 AM
I have an Mac. Can I run Stop Motion Pro on it?
Stop Motion Pro has been tested on the latest Macs, and works extraordinarily well in conjunction with "Boot Camp" running Windows XP or Windows 7...
Sun, 23 Nov, 2014 at 8:43 AM
How can I upgrade to SMP Eclipse?
Please visit our upgrade page or more information and upgrade discounting. http://stopmotionpro.com/index.php/purchase/upgrading
Sun, 23 Nov, 2014 at 8:45 AM
How to unlock when not connected to the internet
To unlock your copy of Stop Motion Pro on a machine not connected to the internet you need a pen and paper!   Follow this guide:   1.Use either a Stop M...
Sun, 23 Nov, 2014 at 8:48 AM
SMP v7 and SMP v8 Switch to "basic color"?
"I'm actually poised to buy this software, but I'm a little concerned because when running the trial Windows is telling me it has to switch t...
Sun, 23 Nov, 2014 at 8:46 AM
I want to setup multiple users in my school
It is possible to store the project files on either the local machine or over the network, allowing students to access their work on different machines.  By...
Sun, 23 Nov, 2014 at 8:49 AM
SMP V5 - Vista 64 (CLSID key error)
(SMP v5 installation on 64 bit OS only) "When I click OK after the registration step I get an error message that reads: 'The activation requires...
Wed, 1 Oct, 2014 at 2:32 AM